Forum Discussion

Zachwlfry's avatar
Zachwlfry
New Contributor
8 months ago

Upgraded to gigablast and am averaging at 150 Mbps, absolutely horrible, not worth $147

I have cox giga blast, and the service is not up to par with the price. The download speed is absolutely atrocious. Thinking about switching to ideatek. Not worth the money. 
NicholeC's avatar
NicholeC
Moderator
8 months ago

Hi Zachwlfry, 

 

 

 

I'm sorry to hear you've been having such slow speeds. We truly want to help get your speeds up. Forums are for users to assist each other with technical issues or topics. They may be able to better engage if you have any additional details to share about testing, setup, etc. I'd be glad to help with this too. Please feel free to email my team at cox.help@cox.com for support. Please include your name, address, and a reference to this post. I can take look at the equipment and logs from there. Thanks!