Forum Discussion

NCM's avatar
NCM
New Contributor
5 years ago

Upgraded to Gigablast - Can't get anything over 400mbps download speeds

We've been with Cox for about 14 years without any issues. During the lockdown we upgraded from the 150 plan to Gigablast because it was the cheapest upgrade option at the time. With 19 devices in th...
LatitiaS's avatar
LatitiaS
Moderator
5 years ago
Hello NCM,


We certainly don't want you to feel this way. I truly regret this experience has left you with an unsatisfactory perspective of our business. Please send us an email to cox.help@cox.com with your account details so that we can look into each of your concerns. I look forward to working with you.

Latitia
Cox Support Forum Moderator