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Acidwyrm's avatar
Acidwyrm
New Contributor
7 years ago

Upgraded to Gigablast - Arris SB8200 Modem - Low Upstream Signal power ~35DBmV

I have had 2 Cox Techs out here.  They found no issues and see 1.1Gbs directly on the line.  After the modem I only get ~300Mbs.  I contacted Arris and they have stated that their specs for the SB820...
Bruce's avatar
Bruce
Honored Contributor III
7 years ago

Only Cox can provide the acceptable range of signal strengths for your particular plan and device...not Arris, not Google.

Generally ranging, upstream power should be between +37 to +55 dBmV but ideally closer to the middle at +46 dBmV.  Yours appear to be in the low end but, as I stated, it really depends on your plan and device.

  • Acidwyrm's avatar
    Acidwyrm
    New Contributor
    7 years ago

    Will the low signal cause my download speed to be 300Mbs or less?