Upgrade and purchase a new Modem
Want to purchase a new modem, seems Cox only wants me to buy the modem/router combo. Not interested. Interested in purchasing an Arris Surfboard TG1682 or TM3402 (honestly not sure which is the bet...
Forum Discussion
A reason I keeping referring to those 2 options? Yea, because I took those two modems directly from the list of 'approved' modems provided by Cox.
Do not have phone service thru Cox.
Can't believe Cox makes this so difficult to change a modem.
Thanks for responding,
Bob
Good news is, you don't need either of those two modems, nor are they for sale. If you scroll down that approved modems list there are plenty of other options available sorted by tier of service which can be approved from a local retailer of your choosing. I seem to recall you mentioning having a CM8200. That's a perfectly good modem for speeds up to Gig. It's basically the Cox provided version of the SB8200 so unless you're paying a rental fee I see no reason you would need to change modems. I believe you can even still purchase the CM8200 you're using if you're currently renting it. You might have to call in and inquire about converting it to a purchase.
Thanks again but still have a problem.....if CM8200 is good for a Gig - why do the streaming services such as Peacock, Paramount+ still suffer from, not signifcant, but more than just moderate buffering? Cannot watch any program without the annnoying disruptions.
Could it be the router? Have a 7 or 8(??) year old Apple router (AirPort Extreme Dual Band 802.11 WiFi). It seems to work fine for Nexflix, Hulu, etc.
Thanks in advance for the help,
Bob
