Unreliable Service Across the Board
Why is the service constantly and consistently out? None of the customer service people can give a valid reason for the outages and it’s honestly getting to the point where I’m personally gathering f...
Forum Discussion
lxsprice, We understand you have questions about our service. We care and would like to help. Please send us an email at Cox.Help@cox.com with your name and service address. This will allow us an opportunity to investigate this for you and provide more specific information.
Cox Support Forums Moderator
I’ve already talked to several customer service people today. I need to speak to a tech or legal. None of the customer service employees give any reliable information nor answers. I want to speak or be directed to whom can tell me why the network has been down all day and why the repair time keeps getting pushed back if techs are “working” on it. Nobody has been out here all day. I need to speak to legal or an actual tech that works in the field or via computer. The service across the board is horrible and I’m sick of it
