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sokal88's avatar
New Contributor
6 years ago


I have posted this issue once before and was told thier looks to be a ingress issue.  I have new connection from pole to modem no splinters.  I looked around my street for open connections and they are all over.  At least 12 bate open connection to the elements and possible external signals.  My connection suffers after about a week and I reset the modem for another week of  fustration

what will it take for a service technician to come out and actually do something.  My last one said it wasn’t his job to fix the poles.

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  • Hi Sokal88, I agree. Also, continue to run the Cox Speed Test to document drops in upload and download speeds. -Becky, Cox Support Forums Moderator