Uncorrectables
Hey, guys. Like some others here, I have high uncorrectables, except I don't really know what that means, much less what to do about it. Can anyone help?
Forum Discussion
I've been noticing problems with my Internet on and off a while now, and occasionally I'd restart Arris just to see if that would help. But it was only in the past few days that it occurred to me to check the Arris interface to see if there were any clues there. That's when I saw the high number of uncorrectables and started wondering if there was any connection.
About newly installed electronic devices, I can't think of any -- unless the neighbors have something new.
problems with my Internet on and off a while now
This is new. Are these screenshots during a problematic time? If not, post specs during a problem time.
It's normally behind a wall plate
What's connected to this wall plate within the room...cable box, modem? I'm think you could remove the wall plate, disconnect the Input coax from the splitter and reconnect to the wall plate.
About the screenshots from when I was having problems, I don't have any, unfortunately. I'll know better next time.
About the splitter, I got a closer look, and this is what I found: one cable going in, and one cable going out. Note the two unused cables just sort of hanging there.
As I mentioned earlier, this is something that the Cox guy installed some years ago, for reasons I no longer recall. It's in a laundry room. From there, the signal goes to a back bedroom where I keep my Arris and Orbi. I don't know if there are any intervening splitters between the laundry room and the bedroom.
My service has been OK the past few days. I figure that the next time something happens, I'm going to get right on it.https://drive.google.com/file/d/1Rp5d2RTmtDWr7Q7eUVC3PXkS0s3nd8Sf/view?usp=sharingYeah, i agree with Mouth. It's an unused splitter and although serviceable, it's a bad spliiter because it's designed to split (degrade) your signal...and you don't need to.
I'm not suggesting the splitter is bad but the hot, humid, corrosively bleach-y air within the laundry room may have taken its toll on the splitter. Even after "coupling" the primary feed, you may still have problems but you could rule out the splitter.
