Forum Discussion

rmarkham60's avatar
rmarkham60
New Contributor
10 months ago

Unblock a device

I accidentally blocked my security cameras when I got a new router. How do I unblock and have Cox internet recognize device?

17 Replies

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    Don't have a gateway to test with, but try logging into the gateway at 192.168.0.1 > user:admin password:password > Parental Control > Managed Devices. Click on the X to the right of the blocked device to unblock it. From this thread. Probably a way with the app too but can't find instructions for that.

    • rmarkham60's avatar
      rmarkham60
      New Contributor

      I have no idea how to find how to log into my gateway as the technician set up my router for me.   Been searching for two hours to figure out how to reconnect my blocked devices app and internet with no luck. 

      • rmarkham60's avatar
        rmarkham60
        New Contributor

        Oops. I looked underneath router and found log in and password.   Trying now....