Forum Discussion
I had to rollback my modem to a previous D3.0 because the one Cox issued me broke. After a few days of use, it's more stable.
what did you downgrade from and what modem do you have now? I have the worst connection and changing to panoramic did not help at all, and I'm connected via ethernet so it is as fast as possible as far as I know. they pretty much tricked me into the panoramic, saying it costs nothing to upgrade, and then would not give it to me without charging me 12.99 addt'l per month.
- Bruce4 years agoHonored Contributor III
Cox loaned me the Arris TM3402 DOCSIS-eMTA last year but it stopped connecting to the Internet over the weekend. Reps said the public side of it looked fine so I guess its WAN port stopped working.
I swapped the 3402 with my previous modem, Arris SB6182 (D3.0), and after the rep activated it, it's worked fine since.
I had to install a 3-way splitter to reconnect the TM3402 because its eMTA is still operational.
Why don't you just return the Panoramic?
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