Forum Discussion

faehnrich's avatar
faehnrich
New Contributor
12 months ago

Truck hit cable

There's a cable going from the lines to a neighbor's house that's low enough that tall trucks going by can hit it.  I think this is causing my internet to temporarily go out.  Is there someone that can some how address this?

1 Reply

  • CurtB's avatar
    CurtB
    Valued Contributor III

    Contact cox.help@cox.com and include the address of the low hanging line.  I recently notified them of one and it was fixed within an hour and a half from when I sent the email.