Forum Discussion

rls's avatar
New Contributor
5 years ago

tree limb charge

if my neighbors tree drops a limb on my cable line pulling it out of the pole which is 40 feet from my house, is there a charge for cox to hook it back up???
  • KevinM2's avatar
    5 years ago
    If the issue is related to the Cox equipment or Cox wiring, you will not be charged. If the technician determines that the service issues you are currently experiencing are not related to the Cox equipment or wiring, a $75 fee may be assessed on the account. -Kevin M. Cox Support Forum Moderator