Forum Discussion
NicholeC
3 months agoModerator
Hello,
I'm sorry to hear you've been having trouble. After reviewing the trace, the issue is shown to happen of off our server. I will not have any information on the additional hops, but you may consider reporting an issue to the server.
Thank you.
- Darkatt3 months agoHonored Contributor
You mean, it happens on the internet, AFTER it leaves Cox's router, there is no server involved here.
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