This is insane.
My Cox cable has either been down or intermittent for a week or more. The only thing we get is that they are working to resolve the issue.
It would be nice to know what the issue is and why it is taking so long to fix.
Will the customers be compensated for the down time?
I am a reasonable person I can see a day or two for a cut line or replacing a switch. But this seems like something more.
Does anyone know what it is.?