Cox_User_Who_Ne
6 years agoContributor
Terrible Packet Loss Spikes
Terrible packet loss spikes every 10-20 minutes 20-60%
Errors on Modem
Time | Priority | Code | Message |
---|---|---|---|
Sep 16 2019 12:48:56 | 3-Critical | T05.0 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 16 2019 10:03:18 | 6-Notice | N/A | MDD Recovery following MDD Loss;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 16 2019 10:02:32 | 5-Warning | T202.0 | Lost MDD Timeout;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 16 2019 10:02:32 | 5-Warning | N/A | DS Partial Service Fallback: MDD Lost-> CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 16 2019 10:01:12 | 3-Critical | T05.0 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 13 2019 16:44:37 | 6-Notice | I401.0 | TLV-11 - unrecognized OID;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 13 2019 16:44:37 | 5-Warning | Z00.0 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Jan 01 1970 00:00:18 | 6-Notice | N/A | Cable Modem Reboot due to power reset ;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0; |
Sep 13 2019 16:17:59 | 6-Notice | I401.0 | TLV-11 - unrecognized OID;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 13 2019 16:17:59 | 5-Warning | Z00.0 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Jan 01 1970 00:00:18 | 6-Notice | N/A | Cable Modem Reboot due to power reset ;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 13 2019 04:50:06 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 13 2019 04:50:06 | 3-Critical | R07.0 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 13 2019 04:48:46 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 13 2019 04:48:46 | 3-Critical | R07.0 | Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 12 2019 06:45:20 | 3-Critical | T05.0 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 12 2019 06:45:20 | 3-Critical | R02.0 | No Ranging Response received - T3 time-out;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 12 2019 06:45:15 | 3-Critical | T05.0 | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 11 2019 02:10:28 | 6-Notice | I401.0 | TLV-11 - unrecognized OID;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Sep 11 2019 02:10:28 | 5-Warning | Z00.0 | MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:09:28:a1;CMTS-MAC=00:7e:95:40:0c:ec;CM-QOS=1.1;CM-VER=3.0; |
Downstream | Bonding Channel Value | ||||||||
---|---|---|---|---|---|---|---|---|---|
Channel ID | 12 | 9 | 10 | 11 | 13 | 14 | 15 | 16 | |
Frequency | 849000000 Hz | 831000000 Hz | 837000000 Hz | 843000000 Hz | 855000000 Hz | 861000000 Hz | 867000000 Hz | 873000000 Hz | |
Signal to Noise Ratio | 35 dB | 35 dB | 35 dB | 35 dB | 35 dB | 35 dB | 35 dB | 35 dB | |
Downstream Modulation | QAM256 | QAM256 | QAM256 | QAM256 | QAM256 | QAM256 | QAM256 | QAM256 | |
Power Level
|
-10 dBmV | -10 dBmV | -10 dBmV | -10 dBmV | -10 dBmV | -10 dBmV | -10 dBmV | -10 dBmV |
Upstream | Bonding Channel Value | |||
---|---|---|---|---|
Channel ID | 3 | 4 | 2 | 1 |
Frequency | 30400000 Hz | 36800000 Hz | 24000000 Hz | 17600000 Hz |
Ranging Service ID | 1837 | 1837 | 1837 | 1837 |
Symbol Rate | 5.120 Msym/sec | 5.120 Msym/sec | 5.120 Msym/sec | 5.120 Msym/sec |
Power Level | 43 dBmV | 43 dBmV | 41 dBmV | 39 dBmV |
Upstream Modulation | [3] 16QAM [3] 64QAM |
[3] 16QAM [3] 64QAM |
[3] 16QAM [3] 64QAM |
[3] 16QAM [3] 64QAM |
Ranging Status | Success | Success | Success | Success |
Signal Status (Codewords) | Bonding Channel Value | |||||||
---|---|---|---|---|---|---|---|---|
Channel ID | 12 | 9 | 10 | 11 | 13 | 14 | 15 | 16 |
Total Unerrored Codewords | 10981401229 | 11854123422 | 10583887115 | 11854106392 | 11854089241 | 11854095652 | 11854092332 | 11854093555 |
Total Correctable Codewords | 103059 | 3707 | 132361 | 12557 | 1049 | 820 | 1023 | 651 |
Total Uncorrectable Codewords | 180511 | 1386 | 438125 | 1395 | 1544 | 1500 | 1402 | 1551 |