Technicians don't know what packet loss is
I've had issues with cox multiple times throughout the past few years of service. Much of it just consists of getting severe packet loss which I've logged through multiple applications. Every time I ...
Forum Discussion
Hi, what do you mean by S2N logs from the modem? I have an SB8200 and I suspect there’s ingress noise on my line.
Signal-to-Noise Ratio, enter 192.168.100.1 in a browser, measured on downstream channels, expressed as dB
Got it, I can see that I’m getting 43 dB on all channels under normal conditions but sometimes some channels dip below 40 dB and power levels drop as well, I’m getting about a thousand uncorrectables hourly.
- @Jstorres14, I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
