Forum Discussion

ariammher's avatar
ariammher
New Contributor
5 months ago

Technical Services Costs

It is normal that they charge me $100 for setting up the internet? 
I feel like it’s too much for something like that. My apartment doesn’t have the modem and that’s why they came and set everything up, but I don’t get why are you charging that much

  • Hi ariammher. Yes, this is our normal installation charge to set everything up. If we can ever be of any assistance, please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator