Forum Discussion

flitzanu's avatar
flitzanu
New Contributor II
7 years ago

T4 errors / constant disconnects

anyone experiencing these, or getting constant disconnects over the past 6 months? Motorola MB8600. running a 5 second ping connection test, so far i have 23 disconnects in less than 24 hours. ...
Allan's avatar
Allan
Moderator

Hello,

We can certainly look into this issue for you. Please send us an email with your full address to cox.help@cox.com so we can help.

Thanks,

Allan - Cox Support Forums Moderator. 

flitzanu's avatar
flitzanu
New Contributor II
7 years ago

i've sent an email with the information.

also my disconnects from 4/7 to 4/29 was nearly 250 disconnects.

and currently in 24 hours, i'm at 28 disconnects.

  • ColleenD's avatar
    ColleenD
    Moderator
    7 years ago
    Flitzanu, I see JJ responded to your email. We can continue troubleshooting there if it is more convenient than here.