Forum Discussion

flitzanu's avatar
flitzanu
New Contributor II
7 years ago

T4 errors / constant disconnects

anyone experiencing these, or getting constant disconnects over the past 6 months? Motorola MB8600. running a 5 second ping connection test, so far i have 23 disconnects in less than 24 hours. ...
Allan's avatar
Allan
Moderator
7 years ago

Hello,

We can certainly look into this issue for you. Please send us an email with your full address to cox.help@cox.com so we can help.

Thanks,

Allan - Cox Support Forums Moderator. 

  • flitzanu's avatar
    flitzanu
    New Contributor II
    7 years ago

    i've sent an email with the information.

    also my disconnects from 4/7 to 4/29 was nearly 250 disconnects.

    and currently in 24 hours, i'm at 28 disconnects.

    • ColleenD's avatar
      ColleenD
      Moderator
      7 years ago
      Flitzanu, I see JJ responded to your email. We can continue troubleshooting there if it is more convenient than here.