Forum Discussion
JonathanJ
4 years agoFormer Moderator
@ Grant32
SYNC Timing Synchronization failure - Loss of Sync caused by noise on the line, in this case, I would go around and make sure that all coaxial connections are finger tight, once done power off the modem for 2 minutes and then back on if after all that and you and still getting the error email us your full name, address, and link to this thread cox.help@cox.com so we can schedule a technician out.
Jonathan J
Cox Moderator
SYNC Timing Synchronization failure - Loss of Sync caused by noise on the line, in this case, I would go around and make sure that all coaxial connections are finger tight, once done power off the modem for 2 minutes and then back on if after all that and you and still getting the error email us your full name, address, and link to this thread cox.help@cox.com so we can schedule a technician out.
Jonathan J
Cox Moderator
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