Solved
Still no internet connection for the last 16hours!
It’s very disappointing, no numbers to call, technician’s availability would be on monday… COX’s saying that no outage in my area but still no internet
Forum Discussion
Not so sure neighbors are also using cox, pretty new from this place in Edmond OK Cox confirmed that there was an issue last night and was resolved today 3hrs ago. The device is blinking orange light, and im only using cox internet. Being an IT guy, i did all troubleshooting steps needed but i believe its the internet signal itself that is not restored. Scheduled for a tech but would be available on monday afternoon though
Can you share some of the steps you tried? Being a IT guy you must know never to take the user's word for it and want to see the data for yourself. 🙂 Though if the your getting a blinking red light, that would seem to indicate you are getting no signal. Have you tried bypassing any splitters? Do you have a amp? Have you checked your demarc and drop?
I also checked downdetector.com and didn't see any reported problems. Must be a local issue.
i only have 1 connection from wall to router, checked the config & everything looks good. I dont suspect the cables as it has been intact for the last 6months at least
How does the coaxial get from the street/pole to that outlet? Do you have more the one outlet in your house? If so, there must be a splitter connecting them together. It could be in your demarc or behind the outlet.
no splitter, the tech guy fixed it in one line only.
- @Hamidtanggo, I recommend sending us an email with your full name, address, and a link to this thread and/or a description of this concern to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
Thanks Allan, i just sent an email
