Sporadic Outages for 7 Days
Saturday, Jan 25, the internet went down for about an hour. Cox app said they were aware of the outage. Repeat on Sunday, only this time it's down for 6 hours. Monday, off and on all day. App says th...
Forum Discussion
I've been having the same issue. Someone mentioned that are running fiber in my area (I'm over by Ben Geren) and if it means I'm going to have the option to get Fiber, I'm ok with it but they should at least communicate with us that there are going to be issues for a few day. I'm trying to study and take online classes for a license I need for my new job and need reliable internet connection. This is making it tough. Not to mention, I am currently unemployed until the new job starts so I'm trying to get caught up on some streaming shows and it's making it hard/annoying haha
- @NicyBeezy, I researched your area and I'm not detecting any outages or known issues over the past several weeks. We recommend unplugging the modem for at least 10 seconds and plugging it back in, as your modem has been online for quite some time now without a reboot. Please also ensure all connections are tightly secured and free of damage:
www.cox.com/.../fixing-internet-connection-problems.html
Are you experiencing slow speeds or drops in internet connection? -Kevin M. Cox Support Forum Moderator
