IzG
5 years agoNew Contributor
Speeds
My plan is supposed to be getting up to 10mbps for upload speeds but for some reason, even with a wired ethernet connection, i'm barely getting up to 3-4. Lately, my download speeds have been tanking as well, compared to how it used to be just a couple of weeks ago. Can anybody help? I also try to use the online chat but it keeps directing me to the speed test tool which doesn't help me, I would like to speak to an actual person on the chat, not some bot with no answers.