Forum Discussion

otarakiwi's avatar
otarakiwi
New Contributor III
7 years ago

spam not getting any better

i spend hours every week going under my settings adding all the information that about emails that come daily that are advertising trump care, senior care and simply safe and wellsfargo and american express

every day i still get these emails and i don't understand why cox can't block emails that in the body are just bunches of letters that don't make sense

i never got spam before and thought that is what i was paying for

any news on when cox will reverse whatever they did earlier this year so we were all bombarded with spam?

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi Otarakiwi, Cox has many resources focused on improving spam management and email security, and we are in the process of upgrading our spam filtering. We appreciate your patience as we work toward these improvements. -Becky, Cox Support Forums Moderator
    • PIB's avatar
      PIB
      New Contributor II
      7 years ago

      Is there a timeline for the improvement? Cause this spam problem is getting worse and worse. I've been complaining to COX for months. WHEN will this be fixed?