Forum Discussion

Susan49's avatar
Susan49
New Contributor
7 years ago

Spam mail

Have not gotten any spam at all in over 2 months.  I know for a fact some emails I want must be going there so I am not getting them, specifically restaurant coupons I want.  Talked to tech support including senior tech and could not help.  He supposedly set up a work around which also did not work.  Why am I paying for an inferior system?

  • Susan49's avatar
    Susan49
    New Contributor
    7 years ago

    I also have not been updated to the new email format and therein seems to be the problem.  They say I am stuck between the new and the old.  Oh and this has been for over a year.

    • Becky's avatar
      Becky
      Moderator
      7 years ago
      Hi Susan49, we need more details to investigate this for you. Since we don't want you to post personal info on a public forum, please email my team at cox.help@cox.com. Be sure to include your full name, address, and a link to this page in your email. -Becky, Cox Support Forums Moderator