Forum Discussion
so it appears that the new mail servers spam blocking routes all sorts of spam to my spam folder. problem is that it's ignoring my filters which means that emails with a FROM that never changes cannot be filtered. what's annoying is that it doesn't mark it as spam like the old server so I keep thinking I am doing something wrong with the filters.
examples are:
The Press Rundown<updates@mail.pressrundown.com>
Join Membership<laughing@n2.funnyeditor.com>
Words Trivia<trivia@mail.wordstrivia.com>
I have filters for the above which are supposed to discard the emails. they aren't being discarded and instead are going to my spam folder.
what's really annoying is that I went for almost 12 years without any spam (or very litte), and in the last 2 years have started getting inundated with it.
You could have saved a lot of typing if you'd read the reply immediately above yours.
Filter Rules don't apply to email flagged as spam by one of the email security companies.
- Flinx2 years agoContributor
well that's just stupid. how can I filter them properly if they skip my filters and I have no control over them.
- WiderMouthOpen2 years agoEsteemed Contributor
I think it is the way the platform is designed. The email hits Cox's anti-spam system first before it even reaches your inbox for your rules to take effect. As I understand it, there is no way to turn the spam filter off with the new UI. With the old method, you could report false negatives to ThisIsNotSpam@cox.net with the email in question being sent as a attachment. That part is important.
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