Forum Discussion

Geri_Ann's avatar
Geri_Ann
New Contributor III
3 years ago

Spam email that is not spam being returned as "undeliverable"

I am having problems with regular email that lands in my spam folder - it used to be I would just click "not spam" and it would send the email to my regular inbox.  Now it goes to my inbox with an "u...
Bette's avatar
Bette
New Contributor

You have my sympathy.  About two weeks ago I stopped receiving daily newsletters from a paid subscription service!

Allan's avatar
Allan
Moderator
3 years ago
@Bette, I recommend checking spam/block filters to make sure that the domain and/or the email address is not showing as blocked. -Allan, Cox Support Forums Moderator