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Luposian's avatar
New Contributor
4 years ago

SMS Authenticated 2FA password keeps getting changed... why?

This is now the 3rd or 4th time this has happened.  I have 2FA enabled (SMS) to my iPhone.  But it keeps getting changed!  I believe SMS Authentication is the weak link.  If they would implement Google Authenticate, I've never had an issues with using that.  Any input on how to enable Google Authenticate for Cox Email or am I simply forced to have to deal with this every few weeks or so?  My wife is switching to Gmail.  I'm considering it.  So frustrating!

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