Forum Discussion

Rated's avatar
Rated
New Contributor II

Slow download speeds, Cox Gigabit Internet

hello, my gigabit download speeds have dropped drastically within the past week down to about 150 down. I usually get around 600-700 down.

I've tried resetting modem multiple times and still slow download speeds. Any help on this issue would be appreciated.

2 Replies

  • Eht-Ostaf's avatar
    Eht-Ostaf
    New Contributor

    After my "upgrade", the fastest that I got was close to 500 mbps, not even 550 mbps. It's more like "Semigigablast" rather than gigablast.

  • Hi Rated,

    Is the result of today’s speed test from a wired device or a wireless connection? If the results are from a wired device, was all background software closed?

    Maria
    Cox Support Forum Moderator