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Rated's avatar
Rated
New Contributor II

Slow download speeds, Cox Gigabit Internet

hello, my gigabit download speeds have dropped drastically within the past week down to about 150 down. I usually get around 600-700 down.

I've tried resetting modem multiple times and still slow download speeds. Any help on this issue would be appreciated.

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  • Eht-Ostaf's avatar
    Eht-Ostaf
    New Contributor

    After my "upgrade", the fastest that I got was close to 500 mbps, not even 550 mbps. It's more like "Semigigablast" rather than gigablast.

  • MariaL's avatar
    MariaL
    Moderator
    Hi Rated,

    Is the result of today’s speed test from a wired device or a wireless connection? If the results are from a wired device, was all background software closed?

    Maria
    Cox Support Forum Moderator