Forum Discussion

Asterix's avatar
Asterix
New Contributor
5 years ago

Slack not accessible

For a few days now, I can't connect to Slack to login via their web interface. I can't even access https://slack.com/signin. It just times out. All other sites I normally use work fine. Using the tra...
KevinM2's avatar
KevinM2
Former Moderator
5 years ago
Hi Asterix, I am unable to duplicate this issue at the moment, and I was able to access https://slack.com/signin on Google Chrome and Internet Explorer. Can you please clear the cookies and cache from your web browser? Also, does this issue occur on multiple browsers and devices in the home? Here's a link that provides information on our minimum operating system requirements:

www.cox.com/.../minimum-system-requirements-by-cox-internet-package.html

-Kevin M. Cox Support Forum Moderator
  • Asterix's avatar
    Asterix
    New Contributor
    5 years ago

    Multiple devices, multiple browsers didn't work. Tracepath clearly showed the issue was somewhere outside my LAN, inside Cox's system.

    However, this morning, magically Slack is back so the issue is moot. At least for now.