Forum Discussion

Wkia01's avatar
Wkia01
New Contributor
5 years ago

Short outages all day

Today my internet went in and all all day. It’s was unable to be effective while using the internet. 

  • tookand's avatar
    tookand
    New Contributor

    I have the same issue. They said either wiring issue or bad modem (which is 4 months old from them). 

    • Allan's avatar
      Allan
      Moderator
      @Tookand, Your modem is reporting some time out errors at this time. Are there any splitters or signal amps on the cable line going to the modem? -Allan, Cox Support Forums Moderator.
  • @Wkia01, Sorry for the late response. Are you still experiencing issues with the service? -Allan, Cox Support Forums Moderator.