service outages 09/04, 09/05
Last Friday (yesterday) from roughly 1PM - 7PM and again this morning before 9:30AM my internet was down.
I have Cox Ultimate 300 and SB6183
I finally reached a Cox tech support rep last night who confirmed my data signal was OK and
there was an outage in my area yesterday.
I telecommute now and need a reliable high speed internet connection.
What is the expectation of related outages, in the very near future?
With the exception of last week, our service has been entirely reliable (Cox Ultimate 300) since I began working from home at the end of February 2020. I telecommute and am required to report to work within 1 hour if my internet service goes out. Cox customers deserve ample notification when there is a planned service upgrade in the area. If this continues, I'm seriously considering paying Century Link for their 40MB DSL to us as a backup when my Cox goes out. I will definitely consider switching to Century Link once they have fiber in my area. For now, Cox is the only game in town. 🤔