Service outage too often
Why are there service outage this many times? It is like once or twice a month, at least 6 hours each time.
I was playing game and it disconnected for the outage at the very important moment. Ca...
Forum Discussion
Is there any way to give at least a notice for outage???
@ RyanHan
Cox works diligently to limit the amount of downtime our customer's experience. Our normal maintenance window is between midnight and 6 AM. Advance notice is not always practical; however, we try to let customers know when a major issue or a network upgrade in their area will impact their service for more than one day. You can view outages and sign up to receive alerts on www.cox.com/.../outages.html.
Jonathan J
Cox Moderator
Cox works diligently to limit the amount of downtime our customer's experience. Our normal maintenance window is between midnight and 6 AM. Advance notice is not always practical; however, we try to let customers know when a major issue or a network upgrade in their area will impact their service for more than one day. You can view outages and sign up to receive alerts on www.cox.com/.../outages.html.
Jonathan J
Cox Moderator
