"Scheduled Maintenance" without Notice
The responses I have received have been unacceptable and do not provide a sufficient excuse for why customers aren't warned about potential service interruptions. Regarding the "between midnight and ...
Forum Discussion
I have been without for 4 days now. Not fixed by Friday I'm dropping Cox for good. You have awful service, can't even hop on a chat because you guys turned it off. Hotspot on my T-Mobile has been a life saver but I need the GigaBlast I'm paying for. $110 a month and all I get is interrupted service. The SMS Texts are rediculous. I think I can get T-Mobile 5 G Home Internet for $50. Come on Cox get your game on!
Hello MJS-BVAR,
We want to avoid losing you. Could you please email us at Cox.Help@cox.com with your name, complete address, and include the URL of your forum comment? This will allow us an opportunity to investigate further to be sure we're working on solutions that restore your connection.
