Forum Discussion

chmod777's avatar
New Contributor III
5 years ago

SB6183 stuck in reboot loop trying to update firwmare

I used the reboot modem tool on the Cox site and since then my modem has been stuck in an infinite reboot loop trying to perform a firmware update - I see "SW Download INIT - Via NMS" in the Event Lo...
  • KevinM2's avatar
    5 years ago
    @chmod777, are you still experiencing issues with the modem? I am able to view your signal levels at this time. If this persists, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at, to resolve the issue. -Kevin M. Cox Support Forum Moderator