chmod777
5 years agoNew Contributor III
SB6183 stuck in reboot loop trying to update firwmare
I used the reboot modem tool on the Cox site and since then my modem has been stuck in an infinite reboot loop trying to perform a firmware update - I see "SW Download INIT - Via NMS" in the Event Log and it reboots over and over and over and over every few minutes. The modem currently has firmware D30CM-OSPREY-2.4.0.1-GA-02-NOSH.
Any ideas/help?
This is in CA / South Orange County region.
- @chmod777, are you still experiencing issues with the modem? I am able to view your signal levels at this time. If this persists, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com, to resolve the issue. -Kevin M. Cox Support Forum Moderator