Forum Discussion

USMC4LIFE's avatar
USMC4LIFE
New Contributor II

SB6121 Cabe Modem Reboot Due To Power Reset

I've been having issues lately with cable modem rebooting due to power reset.

No changes in hardware or network configuration.  Hoping some can help diagnose the SB6121 Docsis 3 Modem Logs and signal info provided below.  Semper Fi.

2 Replies

Sort By
Most LikedOldestNewest
  • USMC4LIFE's avatar
    USMC4LIFE
    New Contributor II

    Got in touch with Cox and they did a modem reset and said that should solve things...  We'll see.

  • USMC4LIFE's avatar
    USMC4LIFE
    New Contributor II

    The differences after reset are New Channel Bonding from 21,14,15,16 to new channels 37,43,44,45  and

    power levels -2 dBmV now