Forum Discussion

usecom's avatar
usecom
New Contributor
5 years ago

Samsung A51 phone and Outlook Ap via IMAP

My outlook ap works for days and then I get a prompt asking me to " re-enter your password for your @%$** @ cox.net account(IMAP) 

If I click on the enter password box it takes me to EDIT IMAP setting with my correct email a blank password box and my display name is blank my description is blank

then if I click on the advanced settings everything is blank except for my email address .................AGAIN. 5th go around with this. HELP? 

  • usecom's avatar
    usecom
    New Contributor
    5 years ago

    Also in adv settings even there is no field for ports. 

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    type the pw in rather than clicking on pw box.

    i got the same message with outlook 2016 on my pc yesterday a few times.