rudeness cox forum moderator
you know some time the cox costumers are frustrated about the poor quality of cox services so we access to this forum with the hope to find a solution and for sure we don't need a rude forum mode...
Forum Discussion
Conrad,
I'm not sure what happened but this isn't how we want you to feel. If you were mistreated by a member of this team, I can assure you it wasn't intentional. We're here to help.
The purpose of the Cox forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue. On occasion moderators will need to step in to ensure correct information is provided or to address concerns other users can't help with. At times we will lock forum threads as they age, if they are not beneficial to the nature of forums or if they do not abide by our ground rules.
If you need additional help or have details you'd like to share about what happened please email us at cox.help@cox.com with your account information and the particulars. Please include a reference to this post in your email.
On May 29, Cox should cease all operations to attend mandatory customer-bias training!
