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garytphoenix's avatar
garytphoenix
New Contributor
4 years ago

Roku losing internet connection all the time

HI all,

My Roku sets keep losing internet connection. I checked and I'm receiving high level, reset modem and still continues. Trying to narrow down the issue. Any help is appreciated. Thanks

  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Roku(s) newly installed?
    Losing connection or buffering?
    Wired or wireless?
    If wireless, 2.4 or 5 Ghz?
    Do you have lots of wireless devices in your home?
    What's the make and model of your router?

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    4 years ago

    @garytphoenix

    Are you having an issue with any other wireless devices?

    Jonathan J
    Cox Moderator