For 3 days now I can’t reset modem using Cox app OR Cox website OR anyone at Cox. I have a MB7621 & I have used the “Reset Modem” option in the app many times. I don’t have an issue rebooting my ASUS Router using the ASUS app so the problem is NOT on my end.
I have deleted the app; cleared my cache; hard reset; reinstall app; I AM ON YOUR WIFI; still I get:
“Something went wrong .....try again later.”
Been like that for 3 days. WHY!