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mxk3757's avatar
mxk3757
New Contributor
30 days ago

Rejected payment

My payment made last week was rejected. I use the same payment information as always with banking account and routing information. Can you help me understand what issue has occurred?

1 Reply

  • Hi, there. I'm really sorry for the rejected payment and I do want to help As this forum is more for technical issues for community involvement, you will want to speak with us directly. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We're happy to assist you there.