Refusal to Help with Email
I use MS Outlook for Mac (latest version) to receive and send email. I was unable earlier today to send via my Cox email account. I could receive email, but not send. My account is set up as instruct...
Forum Discussion
i think i talked to that same rep when i had the same sending issues with outlook16, as she could only deal with webmail.
some reps are very good & others shouldn't be sitting in the tech seat.
- Outlook is not a supported email application unfortunately. Self service support options are available by visiting https://bit.ly/2y1gMFu
-Chrisagreed but some tier2 reps still provide help.
