Forum Discussion

MyGripe's avatar
MyGripe
New Contributor
2 months ago

Refund Check

Hello: I am writing today to request an answer to a situation concerning my Brother-in-law's account.  I did contact Cox by phone, and was told there wasn't anything they could do.  My brother-in-la...
  • RaquelD's avatar
    RaquelD
    2 months ago

    Hello. I am so sorry for your loss and the situation that is now at hand. We would like to look into this to assist. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.  Thank you.

RaquelD's avatar
RaquelD
Moderator
2 months ago

Hello. I am so sorry for your loss and the situation that is now at hand. We would like to look into this to assist. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.  Thank you.