Forum Discussion

cimurph's avatar
cimurph
New Contributor
6 years ago

Recently Cox forcibly upgraded me.

As the title says, I was recently "upgraded" by Cox.
What it turns out that actually entailed was consistent downtimes that I shouldn't be paying for.  

How hard could it possibly be to run an internet service that provides *** internet to the people that pay you literal hundreds of dollars a month? 

SRSLY... I pay you $100 a month to give me internet, just give me that. I dont care if anything else drops out. You have 1 job and you have managed to *** it up 4 times in less than 2 weeks of service...

  • cimurph's avatar
    cimurph
    New Contributor
    6 years ago

    Note: I honestly don't really care if it's storm season, you have been around for plenty of them. *** learn how to plan!

  • Karen_R's avatar
    Karen_R
    Former Moderator
    6 years ago
    Hello Cimurph,

    Thank you for reaching out to Cox Forum Support. I truly apologize that the services are not working properly. So that we can take a look into your account. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks


    Karen
    Cox Forum Support