Forum Discussion

plin924's avatar
plin924
New Contributor
6 years ago

Recent Intermittent Outage. Looking to change to new modem.

Dear Cox, In recent weeks, I've noticed intermittent service outages or intermittent slow down when I try to view Youtube/Netflix.  I have an older Cisco 3010 (8x4 channels) cable modem.  I'm thi...
BrianM's avatar
BrianM
Moderator
6 years ago
If you don't mind spending a little more, I would always recommend a DOCSIS 3.1 modem as that would be an easy way to future-proof your equipment and would allow you to easily upgrade your speeds (all the way up to Gigablast) without having to change your equipment again at that time. You can find the compatible modem list here www.cox.com/.../cox-certified-cable-modems.html

Brian
Cox Support Forum Moderator