Forum Discussion

kdsnider16's avatar
kdsnider16
New Contributor
2 years ago
Solved

Recent fiber installation, not all devices connect to wifi.

Had fiber recently installed and setup at home was flawless. Until I tried connecting an older iOS iPad. I've patiently blown off using this device. Today while trying to install/connect a NEW securi...
connection issues
internet
  • Darkatt's avatar
    Darkatt
    2 years ago

    make sure your wifi name has no spaces in it. 

kdsnider16's avatar
kdsnider16
New Contributor

Appreciate the suggestion. Gave it a try and still "unable to connect" using both the iPad and the new security camera.

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor
2 years ago

So the iPad can SEE the network, just can't connect to it. My guess is a encryption issue then. Try disabling encryption on the Wi-Fi. See here on how. You would want to set it to Open. Then test if it can connect. DO NOT leave it open. Having a open Wi-Fi network is risky but is fine for troubleshooting. You will want to change it to WPA2+AES if possible, once troubleshooting is done.