Forum Discussion

kdsnider16's avatar
kdsnider16
New Contributor
2 years ago

Recent fiber installation, not all devices connect to wifi.

Had fiber recently installed and setup at home was flawless. Until I tried connecting an older iOS iPad. I've patiently blown off using this device. Today while trying to install/connect a NEW securi...
connection issues
internet
  • Darkatt's avatar
    Darkatt
    2 years ago

    make sure your wifi name has no spaces in it. 

WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor

Sounds like a issue with band steering and those devices only using 2.4Ghz Wi-Fi. See step 5 of these instructions to disable the 2.4Ghz and 5Ghz network broadcasting the same name. Once that is done, you should see your network name ending with 2.4 or 2.4G on those devices.

Welcome to the forum and the fiber club!

Bruce's avatar
Bruce
Honored Contributor III
2 years ago

Has anybody figured how to select a channel (frequency) on the Pano yet?  If the other devices are set to one channel, perhaps also selecting Auto on these devices may help.

UPDATE:  This would be after separating the networks.