Hi Stacie,
I apologize for the trouble you are having with our service. If an outage is reported, you can check for updates on the Cox app on your Apple or Android phone. I will be glad to help. Please contact us privately. Our email address is cox.help@cox.com Please include your name full street address and a link to this forum post.
Greg
Hi Stacie,
I apologize for the trouble you are having with our service. If an outage is reported, you can check for updates on the Cox app on your Apple or Android phone. I will be glad to help. Please contact us privately. Our email address is cox.help@cox.com Please include your name full street address and a link to this forum post.
Greg
I ve been with cox over 15 years. My internet has been down so many times in the past 6 months as soon as Verizon has space I am gone. After IdDA service was out for 3 months.. Took a call to complain about being billed with 0 service to get it fixed in a week.
It's out until best estimate 4:17 today...
Do maintainance overnight not during daytime hours.
