Forum Discussion
ABSOLUTELY UNBELIEVABLE.........Despite being a victim of this systemic COX Spam issue......and despite not being able to send emails from my account.......Despite that, at 11:08 PM last night I receive a text and an email telling me to ......(wait for it now.....drum roll)....you guessed it.......WE HAVE NOTICED SUSPICIOUS ACTIVITY ON YOUR ACCOUNT. CHANGE YOUR EMAIL PASSWORD.......Is this an attempt to make COX look like the biggest fools on the planet OR is it to drive me crazy? COX.....YOU HAVE HAD MY ACCOUNT LOCKED DOWN SINCE LAST WEEK !!!!! HOW COULD THERE BE SUSPICIOUS ACTIVITY????????
NOTE: TO BECKY......w.hat do you think now ?????????????
Sorry to read about your problems with products & support. I've lost track of my issues w/ Cox but I ended up back w/ them.
Ex's: 'We are experiencing TV, phone & internet outages in your area'. But I was on the phone with Cox & on the internet while watching TV?? 'Your wait time is Greater than 10 minutes' OK, I'll wait........ 5 years or so??? I'm in the Cox store showing a support rep a scan of my system, specifically..... log on Count = 193......no response at all. Just a few of many......hope they solve your issues though.......
- Bird_Dog5 years agoNew Contributor
Thanks Stewart. I am no longer of the belief that this forum or any other venue of COX is a relevant outlet for legitimate help. I have given up hope that COX will ever cure my issue. They simply do not care. That said, I am preparing a package tp present to the appropriate regulatory authorities in hopes that all of us on this forum who have been ignored may obtain relief from this treatment.
- Becky5 years agoModeratorHi Bird Dog, your ticket is still in process. If my team could fix the issue, we would. This issue must be resolved by our corporate email administrators. I'm sorry that it's taking longer than expected! -Becky, Cox Support Forums Moderator
- Bird_Dog5 years agoNew Contributor
HELLO BECKY..............Thank you for the response. As if this wasn't a big enough mess.....I received yet another email lat night telling me CHANGE MY PASSWORD because of SUSPICIOUS AVTIVITY. Becky, I am getting one of these emails every couple days despite the fact that I cant use the account. Would it be at all reasonable to expect that someone COULD FURNISH ME AN EXPLANATION AS TO WHAT IS HAPPENING AND WHY IT IS HAPPENING ????????????
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