Random Disconnects, but only night
My internet has been randomly disconnecting but only at night, multiple times per hour. The modem event logs show T3 and occasional T4 timeouts.
I have replaced my CM1000 modem with a Motorola MB86...
Forum Discussion
Update:
A second team of technicians came out and had a look at the tap yesterday, they said they uploaded scans and that a bucket truck would be out to work on it in 3-5 days. Today, a bucket truck technician came out and confirmed the previous techs adjusted the power levels and there shouldn't be any more problems. I haven't had any disconnects yet so it's looking good.
average SNR shows > 36dB now, previously when it was disconnecting a lot it would show 28dB.
